Dwellr Support

Help with your reading recommendations and account.

Contact Us

Email support@dwellr-app.com. Include the problem you saw and your iPhone model, but do not send passwords, Apple login codes, or screenshots containing private information.

Sign-In Problems

Check that the iPhone has an internet connection, then close and reopen Dwellr and try Sign in with Apple again. If Apple shows a verification prompt, complete it before returning to Dwellr.

No New Recommendations

A new list can take a short time to prepare. Keep Dwellr open until the preparation message changes. If it remains unchanged, reopen the app and try once more. In Account, also check that Mistral recommendation processing is allowed. Contact support if the same problem continues.

Article Or Notification Problems

Articles open on the publisher's website, so a publisher can move or remove a page. Mark an unsuitable recommendation Skip. Notifications are optional: choosing “Don't Allow” does not prevent Dwellr from making reading lists.

Delete Your Account

In Dwellr, open Account, choose Delete account, and confirm. This removes the active account and its reader-specific records. Then use the link shown by Dwellr to open your Apple Account, choose Sign in with Apple, select Dwellr, and choose Stop Using Sign in with Apple. For details, read the Dwellr Privacy Policy.